IT Coordinator

Summary

Resilience, Inc. is a nonprofit organization that is dedicated to improving the mental health of students, as well as reducing mass shootings, suicide, and depression. Resilience, Inc also works to combat declining test scores, low student engagement, and a slew of other social issues. 

Our organization focuses on offering Social Emotional Learning tools to enable K-12 schools to teach emotional intelligence through five core topics; self-awareness, self-control, social awareness, relationship management, goal setting, and effective decision-making. Resilience, Inc. also provides tools for acquiring and maintaining inspiration, hope, and overall well-being.  

Our mission is to teach SEL at every school in the country. It is a tough challenge, but we know “No Challenge, No Change.” If you are also concerned about children’s mental health and social being, join us! Become a member of Resilience, Inc, and help change the way schools approach mental health.

Resilience is looking for a Director of IT and offering internship programs in all of our departments. We are seeking an IT Coordinator to oversee all aspects of our organization's technology infrastructure. The successful candidate will be responsible for managing and maintaining our company's hardware, software, and networking systems, ensuring they are up-to-date, secure, and functioning at optimal levels. The IT Coordinator will also be responsible for developing and implementing IT policies and procedures, troubleshooting technical issues, and providing technical support to staff. Our internship programs require at least a 4 month commitment, with the option to continue after meeting the minimum requirement. We require 10 hours of work a week and have flexible start and end dates. 

Interns will report to the Resilience, Inc IT Director.

This internship is unpaid, but students may receive academic credit through their university. It is the responsibility of the student to check with their institute to be sure they meet any requirements before they accept the position. 

Essential Duties and Responsibilities 

- Will assist the department director with running the department and making improvements. 

- Proactively engage with the executive team of directors to develop an outstanding and high-performing work environment. 

- Oversee the development of Resilience, Inc. by partnering with other leaders, directors, and project managers.

 - Conduct weekly meetings to ensure each department is maintained and goals are being achieved, and strategies/plans are being developed in order to pursue the organization’s mission. 

- Become familiar with and move towards the mission of Resilience, Inc. 

- Ensure the development of department projects and tasks. 

- Support staff through training, facilitating, and communications. 

- Demonstrate your passion!

 - Brainstorming with the director on different initiatives and ideas, covering cyber security, app development, UI/UX design, policies, and procedures, onboarding, and auditing.

Qualifications 

- Experience leading a team in either the professional or academic world 

- Experience in leadership or management preferred. 

- Experience with attracting, developing, and motivating employees, swiftly adapting to change, and developing collaborative relationships with others is preferred. 

- Experience in Project Management, Software Development, Technical Analysis

 - Experience with IT security and data protection. 

- Experience with cloud-based systems and services. 

- Be able to work independently, demonstrate reliability and be punctual. 

- Pay attention to details. 

- Consistently communicate with team members. 

- Demonstrate problem-solving skills. 

- Excellent knowledge of hardware, software, and networking systems. 

- Strong troubleshooting skills. 

- Excellent communication and interpersonal skills. 

- Ability to work independently and manage multiple projects simultaneously. 

- Strong organizational and time management skills.

 - Familiarity with Microsoft Office Suite and other commonly used software applications.

 - Knowledge of project management principles and methodologies.

 - 10-15 hours per week. 

- Interns will demonstrate an understanding of leadership roles within a successful nonprofit organization. 

- Interns will gain the ability to collaborate with various different departments. 

- Interns will improve their skills in creativity, communication, and critical thinking.

If you have a passion for technology, excellent problem-solving skills, and the ability to work collaboratively with others, we encourage you to apply for this exciting opportunity. Join our team and help us achieve our mission of leveraging technology to enhance our organization's productivity and efficiency.